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Can I change how often I pay?Yes, please send us a support ticket to request how often you would like to pay. The default is... Views: 75 |
FTP 101See: http://en.wikipedia.org/wiki/FTP What is FTP FTP is '''File Transfer Protocol''' or in... Views: 74 |
How can I cancel my account?If you wish to cancel your services, you must send a support ticket to us. If your notice of... Views: 70 |
How can I reduce the spam my domain receives?SpamAssassin provides a way of filtering and deleting spam emails. SpamAssassin is not enabled by... Views: 70 |
How can I upgrade my plan?Please submit a ticket and you will be provided with new payment links that require you to... Views: 70 |
How will I be billed?Please note that all of our packages are set up for automatic renewal. Until we receive... Views: 70 |
List of all PHP enabled and compiled featuresTo find out if your server has a feature or setting enabled for PHP, you can list all the... Views: 73 |
Our nameserversWe currently have two Servers. Please ask us what server your account is on before changing your... Views: 81 |
Password ResetAll clients can reset the password within their cPanel at anytime, or can request for us to... Views: 83 |
What is a Parked Domain?A parked domain can be seen as a "placeholder" for an existing website. Many clients will chose... Views: 59 |
What is an Add on Domain?An addon domain is a domain that you can "add on" to your existing hosting account, without... Views: 65 |
What is an SSL Certificate?An SSL Certificate secures your website, and is vital when your business requires you to accept... Views: 88 |
What is considered a strong password?There are different password policies which could define a secure password. The rules we... Views: 65 |
What is the cost of a SSL Certificate?We charge $120 per year to setup and maintain a SSL certificate. To purchase an SSL certificate,... Views: 65 |
What is the most secure method for accessing my cpanel/whm account?Each server provides both SSL and normal methods for accessing your hosting account's interface.... Views: 68 |
What version of php/mysql do you offerWe offer PHP4 and PHP5 and MySQL 4.1 on our servers. Views: 69 |
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