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Articles

Can I change how often I pay?
Yes, please send us a support ticket to request how often you would like to pay. The default is...
Views: 75
FTP 101
See: http://en.wikipedia.org/wiki/FTP What is FTP FTP is '''File Transfer Protocol''' or in...
Views: 74
How can I cancel my account?
If you wish to cancel your services, you must send a support ticket to us. If your notice of...
Views: 70
How can I reduce the spam my domain receives?
SpamAssassin provides a way of filtering and deleting spam emails. SpamAssassin is not enabled by...
Views: 70
How can I upgrade my plan?
Please submit a ticket and you will be provided with new payment links that require you to...
Views: 70
How will I be billed?
  Please note that all of our packages are set up for automatic renewal. Until we receive...
Views: 70
List of all PHP enabled and compiled features
To find out if your server has a feature or setting enabled for PHP, you can list all the...
Views: 73
Our nameservers
We currently have two Servers. Please ask us what server your account is on before changing your...
Views: 81
Password Reset
All clients can reset the password within their cPanel at anytime, or can request for us to...
Views: 83
What is a Parked Domain?
A parked domain can be seen as a "placeholder" for an existing website. Many clients will chose...
Views: 59
What is an Add on Domain?
An addon domain is a domain that you can "add on" to your existing hosting account, without...
Views: 65
What is an SSL Certificate?
An SSL Certificate secures your website, and is vital when your business requires you to accept...
Views: 88
What is considered a strong password?
There are different password policies which could define a secure password. The rules we...
Views: 65
What is the cost of a SSL Certificate?
We charge $120 per year to setup and maintain a SSL certificate. To purchase an SSL certificate,...
Views: 65
What is the most secure method for accessing my cpanel/whm account?
Each server provides both SSL and normal methods for accessing your hosting account's interface....
Views: 68
What version of php/mysql do you offer
We offer PHP4 and PHP5 and MySQL 4.1 on our servers.
Views: 69

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